Service Catalogue

  • Student Technologies
    • Student Leadership Program
    • Student Services and Alumni Outreach
    • Technical Services
    • Operations Support
    • Residential Hall Support
    • Student Technology Council Advising
    • Student Affairs Image & Software Deployment
    • Resident Conference Support
  • Infrastructure Services
    • Infrastructure Management
    • IT Architecture
    • File/Print Management
    • Net Services
    • Firewall Services
    • Wiring/Cable Plant
    • Cable TV Support
    • Register Support
    • Account Provisioning
    • Database Services
    • CIC Support
    • Time Clock Support
    • Applications Hosting
    • Data Backup & Disaster Recovery Management
    • Terminal Services
  • Client Technology Services
    • Project and Portfolio Management
    • Vendor Portfolio Management and Coordination
    • Service Level Agreements
    • Desktop Support
    • Desktop Consulting
    • Multi-Language Technical Training
    • Technical Documentation
    • Campus Shared Services IT Coordination
    • Quality Assurance Support and Testing
  • Student Applications Management
    • Application Development
    • Application Data Integration/Interfaces
    • Web Application Support
    • Custom Program Development
    • Application Testing
    • Operational Support (Production Monitoring, Change/Release Management)
    • Software Development Life Cycle (Analysis, Design, Development, Unit Testing, Implementation, Maintenance)
    • Reporting/Ad Hoc¬†Reporting
    • Batch Jobs
    • Application Security
  • Security
    • Employee Information Security Training
    • Information Security Support - Student Teams
    • Policy Compliance Assessment
    • Vulnerability Scans and Assessment
    • Information Security Ticket Processing
    • Incident Response
    • Disaster Recovery/Business Continuity Planning Support